From time to time, when new stations launch or digital radio line-ups change, for example, or as a result of essential engineering work to the broadcast network, you may need to retune your digital radio so you can continue to receive your favourite stations.
For all DAB digital radios at your home or in your car, refer to the instructions for your particular product on how you retune, delete old station labels/names and reset your Presets.
When you retune your radio and new stations are found the station counter on the right hand side of the display will increase and new stations will be added to the list. This should only take a couple of minutes and then you can simply scroll through the display to find the stations available to you.
Most digital radios can be re-tuned using the following simple instructions:
Press the Auto-Tune or Auto-Scan button on your digital radio.
If there is no Auto-Tune or Auto-Scan button, press the Menu button and go through the options until you find Auto-Tune or Auto-Scan. Select this option.
If these options do not work, or the new stations cannot be found, a further action known as a Full-Scan may be required. Either press and hold down the Auto-Tune or Auto-Scan button until a Full-Scan begins, or press the Menu button and go through the options until you find Full-Scan or similar. Select this option.
If none of the above actions work, then you should consult the product handbook or speak to the radio manufacturer directly. Please see links to some of the radio manufacturers' customer support websites and telephone numbers below.
Resetting the radio
A Reset option is usually provided to enable you to reset your digital radio. Performing a retune process as described above will usually solve most DAB tuning problems but you may need to use the Reset option if you move house or want to restore your radio’s default values from options you have changed.
Please note that resetting your digital radio removes all Presets, stored stations and favourite station settings and resets all options to defaults. Some radios keep old or defunct station labels in the station list followed by a "?", and a Reset will clear these from the station list. To perform a Reset please follow the instructions below:
Press and hold the Select or the Info button on your radio until the display shows System Reset or Factory Reset.
Press and hold the Menu button for three seconds. Push the Tune button within 3 seconds to confirm the Reset.