Once again, the Lotte New York Palace is one of the most amazing and most luxurious places my family and I have stayed in our extensive travels. From the attentive and kind staff to the beautifully appointed rooms and suites, we could not have asked for a better experience. The service at every level, the check in and out, the food to the rooms, the housekeeping and the bell staff and doormen...all exceptional...thank you to all!"Royalty at the Palace!"
Not only do they call this hotel the New York Palace, but they make you feel like Royalty!!! From the time you step inside to your departure, they make sure that your stay is relaxing and exceeds your expectations. The rooms are huge... the views of the Cathedral and Rockefeller are impressive too! The staff is well trained and very approachable. Location is ideal and a short walk to many attractions. We are definitely going to go back. Thank you."Royalty for the regular people without paying a king's ransom"
Having taken my first visit to NYC in many years I was apprehensive about where to go and where to stay. What could I expect from a place called a "palace?" Plenty. First, the building itself is glorious: clean, pristine, magnificent, heralding, triumphant over the century of use and magnificent in its grandeur. Second-most importantly-it was a sense that you have arrived to the right party. There was a warmth and congeniality that was a striking contrast to the stigma that New Yorkers are harsh and rude. Everyone was gracious, smooth as silk, and whispy...The room (The Towers is exceptional) is spacious, supremely clean, the view heavenly and the location ideal. It was a simple, casual 10 minute walk to Time Square. All in all the rate, the location, the quality and the feeling was fabulous and I will definitely return."Awesome Location, Amazing Hotel"